Business communications keep changing, but the best updates are the ones that reduce friction for real teams. As we head into 2026, 3CX’s newest improvements (especially across V20 Updates 7–8) lean into two themes: AI that’s actually usable and admin reliability that reduces risk. Below... Read More
Is it better to outsource IT or to hire internally? It’s one of the most common IT decision points for growing businesses. And it’s one of the most important. To help you analyze the options for your business, we’ve provided a straightforward assessment of the... Read More
Managed IT services help businesses to create an IT strategy that meets their employees’ and customers’ needs. But managed IT isn’t just about creating a well-oiled machine operationally. Managed IT can boost your cybersecurity strategy as well. Every other day a security breach scrolls across... Read More
When choosing a managed IT services provider, there are plenty of options – from big names to small companies, from outsourced helpdesks to onsite techs, and everything in between. Emerging technology has made it possible for you to choose a managed IT company from across... Read More
It’s not uncommon for people to think of onsite IT support as the best kind of IT support. It makes sense. After all, there are a host of good things that come with IT consultants being onsite: IT support becomes more personal, it allows hands-on... Read More
Take a moment to think. When was the last time you backed up your server? If your computer died this minute, what would you lose? If you’re suddenly realizing that the last time you backed up your server was sometime last year or, even worse,... Read More
Small businesses are unique. They create the backbone of their town’ or city’s business community. In our home base of Frederick, Maryland we know just how much all of our city’s small businesses mean to the community and economy. Without the entrepreneurial spirit and growth... Read More
Ransomware attacks. Hackers encrypt all of your data and require a fee in order to have it decrypted. As of April 2019, there were over 1100 variants of this tactic preying on users and companies. Ransomware attacks are terrifying. All of your important data is... Read More
Choosing a phone and internet provider for your business is a big decision. It can be stressful looking at all the different plans, trying to figure out which one you need and what provider you should be working with. There are plenty of giants in... Read More
For most businesses, telephone communications have become an afterthought. We pick up the phone, hear a dial tone and expect it to work. The fact is, the office telephone system has come a long way, and as the workforce becomes younger, there are key... Read More